CharterMate is an Enquiry-to-Booking CRM for Tour Operators
It captures your enquiries in real time, sends an immediate email response, and runs follow-up sequences until the lead is booked or closed out.
No lock-in contracts. Cancel anytime.
Pick the pack that matches what you sell.
CharterMate loads a ready-to-run starting point with the right pipeline stages, enquiry form fields, and email templates.
Packs available at launch:
Connect your email so CharterMate can send:
This is how you protect response time without adding admin.
Add the CharterMate enquiry form to your website so every enquiry lands in one place.
Each Snapshot Pack includes a form template with fields that match the tour type, so you collect the details you actually need to convert the booking.
CharterMate ships with pre-built workflows you can switch on and off.
Core workflows include:
You can edit the wording to match your brand. The structure is already done.
Every enquiry moves through a simple pipeline so you can see what’s happening at a glance:
No more guessing. No more missed follow-ups.
If you run more than one tour type, you don’t need to rebuild.
Start with one Pack, then add additional packs as upgrades when you’re ready.
Choose your tour pack, connect your email, and get your first automated replies running today.
No lock-in contracts. Cancel anytime.
